Economic value of employees part II

November 18, 2009

Who is the only expert on any job?  Most likely it is not the college educated person we pay the big bucks to, it is the person who does that job every day.  Undleashing this gold mine is simple but difficult.  the secret- ASK! But I have asked many times.  how many times did you [...]

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Unlocking the economic value of employees

November 16, 2009

This  is not about how many units of production, or how many service calls or how many times the employee did what I pay him/her to do.  This is about The unlocking of the knowledge and abilities of the people who come to work every day, do their job and then go home with all [...]

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Acknowledgement vs Praise

November 13, 2009

If you have not read or visited the web site of The Carrot Principle by Adrian Gostick and Chester Elton, it is worth the time.  As far as I know they are the first to document (love data) that companies that people feel like they are recognized for their efforts have a higher Return on [...]

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Activity based training vs results training

November 11, 2009

As a business leader don’t you just love it when the trainers want to tell you how many people they have trained, when you want to know how much money they have saved or new revenue they have generated.  For some reason, training has been measured by how many people can recite the tools learned [...]

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What makes the right people, right?

November 10, 2009

In Jim Collins’ new book How the mighty fall and why some companies never give in, he states that off all the five steps of a company failing the one marker is a “declining proportion of key seats filled with the right people”.  I know everyone has heard of  Collins’ advice to get the right [...]

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Measure the job not the person in it!

November 9, 2009

Working with a company president who is trying to fill a Sales Manger position for her company.  The question that is being addressed is should we continue to alter the job to fit a  person who has held the position for some time (unsuccessfully)?  We are working on a job description and then will match [...]

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Change creates Loyalty forever

November 5, 2009

Had an interesting call tonight, plus a couple of emails around the same subject.  Onc of my long term coaching clients was involved in a plant closing about this time last year.  During his tenure as Plant Manager he stretched all employees regardless of their job title.  Hourly employees were trained and competent in many [...]

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All Change is created by unreasonable people

October 25, 2009

Reasonable people only create change within the existing systems.  Unreasonable people change the existing system so it cannot be reestablished.
How does a Change agent act?

The future belongs to the fastest.
NO tweaking, only radical change.
If you please everyone- you lose.
Recognize people’s accomplishments with gusto.
Baseline, then show changes constantly.  People cheer during the game not afterward!

Be sure [...]

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Leaders who take the ball away

October 21, 2009

As part of the Coach University training and Coaching Certification program, many hours are devoted to “letting the coachee do the work”.  Below is part of the training program as presented by the facilitator this week.
It is amazing, isn’t it, how quickly we as coaches tend to jump to automatic assumptions and conclusions/options as [...]

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Is your culture ready to change?

October 19, 2009

Before you embark on changing your culture, you should be able to answer the following questions to assure success.  On a scale of 1-10 how would you answer (10 absolutely yes, 1 no)

Is the organization stable?
Will the business leaders make Change an absolute priority?
Will the business devote 10% of its resources to the change?
Will the [...]

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